This privacy policy provides you with information about how Yoshua Expeditions collects, manages and processes your personal data, including any data you may provide through the Yoshua Expeditions website or by any other means (such as by telephone or email) when you You purchase our services directly from us or provide us with personal data directly or indirectly through our business partners.

Personal information

We collect a variety of personal data to provide you with tour services:

• Identity data, such as your first name, surname, date of birth, gender, passport details.
• Contact data, such as your home address, business address, email address and telephone numbers.
• Financial data, such as payment card and bank account details.
• Other Data, such as your purchase history with us, dietary requirements, preferences or special requirements to personalize your experience with us.
• Communications Data: This includes your preferences regarding whether or not you wish to receive marketing from us and also your communication preferences.

Sometimes we receive information about you from third parties. In particular, we may receive information about you from travel agents, tour operators and destination management companies with whom you have direct contact.

Legal basis for the use of your data

Generally, the personal data we store and use has been provided to us through personal interaction with guests and business partners (for example, during a tour or at a trade fair) or as a result of a specific inquiry or reservation. We do not purchase databases of personal data.

We only use your personal data in accordance with applicable laws. We typically use your personal data in the following circumstances:

• To perform the service you requested under the contract entered into with you or a party representing you (That is, travel agencies, tour operators and destination management companies).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Legitimate interest is a technical term in data protection law which essentially means that we have a good and fair reason to use your data and we do so in a way that does not harm your interests and rights.
• To comply with a legal or regulatory obligation.

Marketing communication

For marketing purposes, we may use your personal data to send you information about Yoshua Expeditions promotions, events, products or services.

You can cancel your subscription by sending us your request to email: subscribers@yoshuaexpeditions.com with subject “unsubscribe”.

Third

We may share your information with certain trusted third-party services to help us provide, improve, promote or protect our services (for example, we may share information with our payment processors). When we share data with third-party services to support the provision of our services, we require that they use your information only for the purposes we have authorized and that they protect your personal information to at least the same standards as we do.

We may disclose information in response to a legal request or government demand; to investigate or report illegal activities, or to enforce our rights or defend claims.

We may share or disclose all types of information we collect if we are acquired or merged with another entity, if all or a portion of our assets are acquired, or in response to a bankruptcy proceeding, we may transfer your information to the acquiring entity.

We do not sell personal data to third parties.

How we protect your data

We take security seriously and the security of your personal data is important to us. We and our trusted partners maintain appropriate security measures to protect against unauthorized access, loss, misuse or alteration of information collected from you.

How long we keep your data

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for compliance with any legal, accounting or reporting requirements.

Where we process personal information for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after that (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or process your data so that we can respect your request in the future.

Your rights

You have the right to obtain access to your personal data; update or correct it if it is inaccurate or incomplete; to request that we restrict processing or delete your data completely from our system.